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Snowglobe is the intersection of co-design, conversational technology and artificial intelligence to build wellbeing and resilience in the Victorian LGBTQIA+ community.

Snowglobe is a youth driven initiative, created and led by members of the Victorian LGBTQIA+ community. The project will centre community members with lived experiences to promote positive social outcomes in our community through a collaboratory co-design process. Our end goal is to deliver a digital chat bot targeting a key issue experienced by the LGBTQIA+ community.

We are drawing inspiration from similar interventions such as Hello Cass, a domestic violence support chat bot created in Victoria, and Roo “the bot that’s here to answer your questions about bodies, sex and relationships”, created by Planned Parenthood to support teenagers and their changing pubescent bodies.

These chat bots reduces stigma, connect people with resources and enhance education with conversational design to create a simple and informative experience.

“Brands and nonprofits have only scratched the surface of what AI can do. Helping teens access trusted information—especially when so many aren’t getting the sexual health education they really need—makes this [Roo] a rare sort of digital product,”

Work & Co Founding Partner Gene Liebel

Snowglobe will let users learn, find resources and share information about sexuality, gender and all things queer; helping to close the identity education gap.

Snowglobe is an initiative of Jessica Sutherland, a transgender UX and co-design leader.

A user tests an early version of Snowglobe, asking about Intersex
A user tests an early version of Snowglobe, asking about Pronouns

Want to get involved? We’re organising a co-design workshop soon, express your interest!

Feel free to get in touch with us at [email protected] or by filling out the form.

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